Our reception staff are aware of the possibility of language difficulties for some patients that may impact on a patient’s diagnosis or treatment. They will therefore explore the need to make interpreter arrangements involving a relative, friend or official interpreter where the circumstances suggest that this would be in the best interests of the patient.
All cardiologists have access to the National Translating and Interpreter Service (TIS). This is a free service provide by the Australian Government Department of Home Affairs.
There is also access to the National Auslan Booking Service (NABS) who provide interpreters for deaf, deafblind and hard of hearing people who use sign language and would like an interpreter for private health care appointments. The service is free of charge for people who are not eligible for NDIS (National Disability Insurance Scheme) and private health care practitioners.